Jonathan kabemba
Description
Éducation
Université Nouveaux Horizons 2022
Master en informatique
Expérience professionnelle
Université Nouveaux Horizons, Lubumbashi, DRC (Permanent, Hybrid) 10/07/2019
Research Assistant, Faculty of Computer Science
● Support teachers in student training ● Prepare documentation of practical exercises for students ● Train students in the use of computer software in specific courses such as software programming, modeling, simulation, storage, emulation, etc. ● Be reassured about the assimilation and putting into practice of the theoretical concepts taught by students during class sessions ● Meet with students individually to discuss their progress ● Write research proposals, articles, and other publications
Big Bang, Paris, France (Partial time, Remote) 09/06/2021 - 11/29/2022
Technical Consultant, ERM & CRM Cloud Solutions
● Assist clients in their digital transition by conducting an audit of their business, objectives, internal processes, and technical ecosystems to advise them on the most suitable cloud solution (ERP, MRP, CRM, MAS, etc.) for their needs. ● Provide functional and technical advice for cloud solutions, involved in various projects: implementation or support projects. ● Analyze and document clients' commercial needs, application system requirements, configurations, workflows, processes, and procedures. ● Define, extend, and document appropriate solutions to improve, automate, and accelerate process improvements. ● Configure, test, deploy, support, and troubleshoot application systems to meet business process requirements. ● Analyze business data reporting requirements and ensure the monitoring of reports, estimates, design, development, and validation. ● Communicate regularly with project managers and my teams about the status of ongoing work. ● Deliver internal presentations on lessons learned from client projects, industry trends and best practices, tips, and tricks, as well as new capabilities of cloud solutions. ● Train end-users during implementation projects.
Flexstartit, Paris, France (Partial time, Remote) 12/11/2023
Digital Project Consultant, ERM & CRM Cloud Solutions
● Act as a liaison between operational teams and the customer. ● Translate operational requirements into functional and technical specifications, including reporting mechanisms and dashboards. ● Conduct technological monitoring on the evolution of technical platforms. ● Gather and analyze customer needs. ● Collaborate with the Product Owner and development team to ensure smooth progress in development. ● Facilitate continuous communication among stakeholders. ● Design and model proposed solutions. ● Work with the CRM team to scale the tool (global roadmap for functionality development, continuous improvement processes, etc.). ● Coordinate testing and participate in User Acceptance Testing (UAT). ● Ensure the availability and effective use of relevant dashboards (CRM and Power BI). ● Lead and organize daily SCRUM meetings. ● Monitor sprint progress. ● Perform technical design and development of CRM customizations, including integration testing. ● Document procedures and steps for production and post-production deployment. ● Manage deliveries across integration, UAT, and live environments. ● Oversee web hosting domain configurations, email creation, and management.